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[General]
Price, specifications and terms of offers are subject to change without notice. TEG Products.com is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty. TEG Products.com does not offer any technical support or sales advice. Customer pays return shipping charges for all RMA services. TEG Products.com reserves the right to refuse service to anyone.

[Payment Methods]
Visa
Mastercard
Discover
American Express
PayPal

[Shipping Methods]
UPS & USPS

All orders require 24-48 hours processing time before shipping.
No deliveries will be made on Saturday or Sunday.

All orders shipped within California will be charged state sales tax.

The customer first agrees to purchase the replacement item.
The same make/model item is in stock. Return shipping costs are the sole responsibility of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return to TEG Products.com.

[Mail-in Rebates]
For your convenience, TEG Products.com does its best to advertise any current rebates on our web site. Any use of these rebates is limited to the terms and conditions specified by the product manufacturer. If you have any questions regarding rebate terms and conditions, please contact the manufacturer directly.

[Product Testing]
TEG Products.com, like other e-tailers, ships items in the condition they were received from the original manufacturer/distributor. TEG Products.com does not conduct product testing before shipping any merchandise.

[Refund Policy]
All UNOPENED & UNTAMPERED merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is REQUIRED for all returns. A 15% restocking fee may apply. Shipping charges are non-refundable. No refunds after 30 days.

[Technical Support]
TEG Products.com does not offer any sort of technical assistance. We cannot offer advice on compatibility of items, make product recommendations, provide technical support or sales advice. We post all of the information the manufacturer provides us with for your convenience. Please contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted at TEG Products.com.

[Processing Time]
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. TEG Products.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.

[Resellers]
Unfortunately, we do not currently have a reseller or discount program available at this time. TEG Products.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our web site.

[Product listings]
TEG Products.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, TEG Products.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from TEG Products.com are provided as resources to customers looking for additional information and/or professional opinion. TEG Products.com does not assume responsibility for the claims and/or representations made on these or any other websites.

[Product Revisions]
TEG Products.com is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, TEG Products.com puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer. TEG Products.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, TEG Products.com will not be held responsible for product revision changes.

** DOA's (Dead On Arrival) are an unavoidable aspect of any business model that involves direct shipment to customers. Please understand that TEG Products.com ships only products it assumes to be functional and that any defective product you may have received was either damaged in transit or was anomalous.

[Purchase Agreement]
By accepting delivery of any product delivered from TEG Products.com ("TEG Products.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and TEG Products.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and TEG Products.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from TEG Products.com.

[Limitation of Liability]
IN ALL CIRCUMSTANCES TEG Products.COM'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. TEG Products.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. TEG Products.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT TEG Products.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

GENERAL TERMS AND CONDITIONS

[Orders]
An order is not binding upon TEG Products.com until it is accepted; TEG Products.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with TEG Products.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

[Shipping Charges]
Your total cost for purchase of any product will include shipping and handling charges shown on the TEG Products.com invoice.

[Risk of Loss]
TEG Products.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. TEG Products.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow TEG Products.com to sign appropriate documents on Customer's behalf to permit TEG Products.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. TEG Products.com will advise Customer of estimated shipping dates, but TEG Products.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

[Governing Law and Jurisdiction]
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between TEG Products.com and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. TEG Products.com and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of California, Sacramento County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against TEG Products.com that is more than one year after the date of the applicable invoice.

[Severability]
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.

[Waiver]
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

[Entire Agreement]
These terms and conditions, together with TEG Products.com's invoice regarding the products ordered by Customer, are the complete and exclusive agreement between TEG Products.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between TEG Products.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

Last Updated: 8 Jul 2008 22:28:44 PDT home  |  about  |  terms  |  contact
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